I can’t remember the last time I paid for something with cash. And I hardly use cards either – well, not in the traditional sense. Increasingly my phone is my wallet. Like millions of other Swedes, I prefer to “Swish” rather than swipe, using the real-time mobile payment platform of the same name.
Swish originally started out as a way for people to transfer money to each other, but it...
The beauty of shopping online is that you can buy whatever you want, whenever you want, from wherever you want. When you sell online, you have the opportunity to reach customers far beyond the confines of your own city or national borders. There are millions, maybe billions, of people out there who want what you are selling.
But how do you know what they are looking for? How quickly do they...
Someone reminded me recently of two predictions I made in a panel discussion in 2008. I got one right, and one wrong. So of course I am going to make a new prediction (I like doing that).
The one I got right was that mobile phones would become the universal tool for banking and payments. It wasn´t really too much of a bold prediction, and I was certainly not the only one having these thoughts...
Two sure signs of autumn in the Norwegian e-commerce market are the DIBS e-Commerce report and Bring’s e-commerce and Bring's retail conference Load. Both cover developments and trends in the e-commerce industry and both gets loads of attention. If you want to be a player, you can’t afford to miss them. But here’s some of the key takeouts just in case.
The latest e-commerce report from...
Netthandel.no did a great job arranging their first all-day conference NXT, scoring a full house with 500 participants! Having a great line-up of presenters, they attracted many merchants from a range of web stores, and also some service providers, such as us with AfterPay.
One of the focus areas was the willingness to change as a key component in achieving success in retail and e-commerce....
Each day, about 2.500 parking tickets are placed on drivers’ car window in Norway – and 700.000-900.000 drivers are fined every year. The figures may seem high, but the total number of parkings every year probably exceeds 100 million, which means drivers follow rules and regulations most of the time. And with new technology and apps to help us pay for parking, we can expect the number of those...
Have you heard about FANG? FANG is an acronym for Facebook, Amazon, Netflix and Google and, according to Professor Kjell A. Nordström (author of Funky Business), FANG rules the world. If you’re not connected, you’re out.
FANG was just one key takeaway from this year’s Future of Business conference. At the conference, Nordström also shared his belief that in order to be successful in...
Our business intelligence strategy is built on using our data both to better serve our clients’ needs and to continually improve your customer experience every step of the purchase process. Using our pay-after-delivery services should always be a pleasure for your customers, from shopping, ordering, paying and coming back to shop with you again and again.
We have previously discussed the...
Today got off to a great start, with the first of our arvato breakfast seminars in Stockholm. The theme for our first breakfast was Profitability and Loyal Customers with guest Arne Andersson from PostNord talking about personalization, customer insights and customer-driven logistics and me discussing how to leverage your own channels and your existing customers to drive loyalty and...
Last week arvato attended the easyFairs e-commerce trade show in Oslo, both as sponsors of the e-commerce stage and to talk about our own digital payment solution AfterPay.
This year the e-commerce stage was more popular than ever, with a 22% increase in visitors compared with 2015. Clear evidence, if any was needed, that online retail is where its at in the Nordic region. And if one message...