As anyone who has learnt to drive in a manual car knows it is not that easy getting behind the wheel of an automatic for the first time. It can feel odd at first (not having control over the gears) but it can also be liberating, leaving you free to concentrate on the road.
I imagine that the new parking laws and regulations in Norway have had a similar effect on car park operators. Now that car...
Sorry to keep you waiting.
To recap quickly: we were talking about how your brand is being anonymised as aggregators shift consumers’ focus and loyalty to price and availability; how an increasingly crowded marketplace makes gaining new customers more expensive than ever; and how fierce price competition means finding new ways to build loyalty.
So what’s the solution? These days you...
People used to think that payments were just about driving conversions and sales. Some still do. We don’t. And judging by the calls I’m getting, not many of you do either. The conversation has moved on: it’s no longer just about getting paid.
Sure, that’s how it used to be. When I started out in 1999, all anybody cared about was conversions. Online shopping was starting to flourish, and...
People, people everywhere. At the Elton John Concert at Gröna Lund in Stockholm this summer, I thought I´d pick up a few more beers for me and my friends but the long queues for the bars made me reconsider. The rest of the evening remained pretty calm.
Waiting in line has been described as torture. In Author Alex Stone´s words, “the dominant cost of waiting is an emotional one: stress,...
Have you ever seen someone abandon a full cart of shopping at the checkout counter in your local supermarket and leave without paying? Why is it that this hardly ever happens in a bricks-and-mortar store but online nearly 7 out of 10 carts are discarded?
Offline retailers do not experience the same headaches over abandoned shopping carts as they do online. But why is that? Is it because it would...
I can’t remember the last time I paid for something with cash. And I hardly use cards either – well, not in the traditional sense. Increasingly my phone is my wallet. Like millions of other Swedes, I prefer to “Swish” rather than swipe, using the real-time mobile payment platform of the same name.
Swish originally started out as a way for people to transfer money to each other, but it...
I saw an article the other month about how Mastercard has started trialling a payment card that uses the same fingerprint-scanning technology as mobile phones to verify cardholders’ identities. The payments giant said the biometric card would help deliver “additional convenience and security” and “help cardholders get on with their lives knowing their payments are protected”.
Sometimes you get a reminder of how exciting our company is, about how we do what it takes to ensure clients get exactly the help and support they need.
I got such a reminder this week when reading about how a Nordic healthcare start-up has chosen AfterPay to allow their patients to pay the way they want. AfterPay proved the ideal payment solution for MediCheck, helping them enhance their...
There’s a lot going on in payments just now, with a lot of talk around Apple Pay and Samsung Pay sewing up the market for mobile wallets. We even have AliPay, the mobile-payment heavyweight run by Chinese e-commerce giant Alibaba, moving into Europe and the US to corner the market for Chinese tourists (and possibly the rest of us).
As our Payments Review shows, you need to know the lay of the...
This is our second blog post on the Norwegian parking industry. Are things really moving that fast, you might ask? Well, yes, they are actually. And for once no one is complaining.
On New Year’s Day new parking regulations kick into gear aimed at protecting motorists from cowboy operators. Public and private operators will now be subject to the same rules in a move that should also iron out...