This is almost an early Christmas present for us EU citizens. From 3 December, the barriers to online shopping from other countries will be removed. Geoblocking will be a thing of the past. The French or Polish will be able to shop from a German online store and deliveries will have to be made to them in the same way as to buyers based in Germany, and vice versa. So I will finally be able to order...
The digital transformation of the insurance industry is already well underway. This is not just visible in journals and blogs – customers are already experiencing it in their day-to-day dealings with their insurers, such as through innovative apps and an increasing range of digital policies. New payment methods are also changing customer expectations in downstream transactions.
For me as...
A couple of weeks ago I reported on my involvement the E-Commerce Working Group organized by the EC3 – Europol’s European Cybercrime Centre. Once a year I spend ten days with Europol and other private companies as part of the Retail Week of Action, where we help hunt eCommerce criminals. There we are able to speed up the usual process by reporting suspicious activities directly to the...
Big data, this term has now become an integral part of corporate terminology, and not just in IT. I am also faced with this term daily in my work at Arvato Financial Solutions.
But what is big data? I will answer this and other questions in this post. You will also learn how you can use large quantities of data for predictive analytics, especially in the insurance industry and especially for...
Business concept. Business people discussing the charts and graphs showing the results of their successful teamwork.
Projects on process optimization are frequent. The focus is usually on sales, underwriting and claims management. The dunning process is often left out. From my work at Arvato Financial Solutions, I know that optimizing the dunning process is very helpful when facing important strategic challenges in the insurance industry. The success of the dunning process depends on trends and strategic factors...
Norwegian media and entertainment companies are some of our most digitalised and innovative enterprises. Their income models were amongst the first to be put under pressure due to digitalisation, and they are often highlighted as some of the best examples of digital transformation within the industry. In other words: they deploy innovation for both defence and offence.
Given this ultra-short...
2017 marks the tenth year of Slush and the fourth time that I’ve attended the event, which I guess makes me a veteran, right?
When I attended the very first conference it was a much smaller affair – we were only about 300 people back then. But over the years, Slush has grown to host annual conferences and events in Singapore, Shanghai, and Tokyo, that attract more than 40,000...
As the autumn chill bites, you should be thinking of wrapping up the current financial year and preparing the budget for next year. Even though the financial year is drawing to a close, you still have time to give your working capital and balance sheet an overhaul before the Christmas party season gets into full swing.
Most companies which supply goods and services to customers also send out...
Wow! Yet another inspirational, personal and insightful Arvato seminar shared with our customers and partners. And as always with these events, our primary aim was to unite, be inspired and be entertained.
At our seminar held on September 29th, the recurring theme throughout the day was Success. This time round, speakers at this annual event were more encouraging than ever. They were brutally...
The finalists for the 2016 edition of the Startupbootcamp FinTech acceleration program in London have now been chosen. The selection of these nine innovative companies marks not only the end of intensive months of scouting and searching, but also the beginning of what I hope to be exciting talks over the coming three months.
Third time around
This is the third year that we are partnering...