Netthandel.no did a great job arranging their first all-day conference NXT, scoring a full house with 500 participants! Having a great line-up of presenters, they attracted many merchants from a range of web stores, and also some service providers, such as us with AfterPay.
One of the focus areas was the willingness to change as a key component in achieving success in retail and e-commerce....
Each day, about 2.500 parking tickets are placed on drivers’ car window in Norway – and 700.000-900.000 drivers are fined every year. The figures may seem high, but the total number of parkings every year probably exceeds 100 million, which means drivers follow rules and regulations most of the time. And with new technology and apps to help us pay for parking, we can expect the number of those...
When it comes to start-ups, we in the Nordic region punch above our weight. Think Spotify, Skype and Rovio, to name just a few. Great ideas that led to great start-ups, which have changed the way we look at the world. Could you imagine a world without Spotify or Skype? I can’t.
And of course – it is impossible not to mention Klarna, whose success with their payment solutions is beneficial...
The financial services market today is one where you adapt or die, where evolution has never been more relevant.
Staying ahead of the pack is a matter of corporate life and death: it’s survival of the fastest, not just the fittest. The continuing emergence of e-commerce, ever-increasing competitive pressure, and the proliferation of fintech developments mean a company in our industry that...
In our experience, there’s no such thing as one size fits all – at least when it comes to payment and financial solutions. At arvato, we work with companies of all sizes and industries, and I’ve long been convinced that one of our greatest strengths is that we are constantly adapting our services to their specific needs. And believe me that can be quite a challenge when they grow as quickly...
Many industry buzzwords are just hype, but some actually do make people think in new ways. In my time in the payment industry, I have seen a lot of them come and go: big data, omni-channel, responsive design, mobile, one-click and conversion, to name a few.
Big Data was the Next Big Thing in e-commerce in early 2013 – and it is just as relevant today with competition in e-commerce getting...
What should you expect in 2016? I predict a shift away from pure disruption to tangible business models, along with some serious consolidation when it comes to market players.
The transformations we saw last year will continue and intensify, with some changes expected and others coming as a surprise. Whatever 2016 brings, we have to be prepared to make the most of change, to have the agility...
It takes a lot of trust for major corporations such as Telenor to outsource their debt collection to us. They expect – and demand – that we will treat their customers in a way that ensures customer retention and reduces churn. We have to prove that we are productive and profitable for our clients.
Working with large-volume customers such as Telenor is exciting. We get to work together on...
Working at Telenor for many years before joining arvato, I had the pleasure of visiting the Telenor offices in Rørvik several times. Every time I visited, I have been struck by the sense of Rørvik being a strong community, closely knit, with warm, friendly and outgoing people.
One thing I did not know when accepting my current job at arvato was that both companies have cornerstone businesses...
Change really is a constant for much of the world today. This year has been characterised by change, both positive and negative, in people’s lives, in international relations and in the financial markets, across the Nordic region and around the world.
By its nature, change is often unpredictable. You make plans, but you can never really predict the future. One of the only things you can be...