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Financial Solutions
  • 12 Dec 2017

    SLUSH 2017: Arvato meets Solarisbank – On The Cutting Edge Of New Banking

    Open banking is already here and will continue to grow in the coming years. The EU will require banks to open up their customer data to third parties in 2018. This means banking will shift even more from being sold by one-stop-shops to being available on open platforms. The result is that customers will benefit from a more "modular" approach to banking. Already in the UK alone, there are more than 60 new players applying for banking licenses....
  • 08 Dec 2017

    Just how radical is PSD2 really?

    With the revised Payment Services Directive (PSD2) set to come into force in the new year, much has been made of how banks will be nervously looking over their shoulders. And with good reason given that they will be forced to share their customers’ data with a host of new players looking to compete with them across a range of financial products and services. These include account information service providers and payment initiation service...
  • 06 Dec 2017

    GDPR is not just about compliance

    How did data protection become the words on everyone’s lips? The concept must have received more attention in the past year than the whole previous decade. Frankly, before the GDPR, the issue of data protection was not given much thought at all in most businesses. So, why the change? Well, the regulation’s draconic maximum fines have surely contributed – up to 20 MEUR or 4% of last year’s global turnover. But there’s also the very...
  • 05 Dec 2017

    Lack of standard sizing means fashion returns are here to stay

    High returns are a fact of life in the online fashion industry. Part of the reason is people wanting to try on different styles to see what looks best, but another important reason is size. A 38 isn’t always a 38. I heard a report on Swedish public radio the other week about a renewed push to unify and standardise clothing sizes across the EU. There has been a standard in place since 2001, but as anyone who has ever bought clothes or even...
  • 28 Nov 2017

    Founders need more than capital

    The WHU - Otto Beisheim School of Management has long been considered a top address for students who want to become successful founders. In that context it’s only natural that the private business school has launched a roundtable on entrepreneurship. The aim is to organize events where business ideas are discussed in order to convey know-how in the field of startups and entrepreneurship - a concept that, besides the students, also leads...
  • 23 Nov 2017

    Click and collect shows what’s in store for retailers

    Creative abstract commercial internet business retail sale and web online shopping discount offer concept: 3D render illustration of macro view of the group of color paper shopping bags on modern laptop or notebook computer PC keyboard with selective focus effect

    Like most Swedes, I can’t live without my coffee. And since getting a Nespresso machine a couple of years ago, not any old coffee will do in the same way. But here’s the problem: in central Stockholm, you can only buy the Nespresso coffee capsules at one store. Too often I wake up, or come home, only to find out I’m down to my last capsule. And while you can order online anytime, the delivery options aren’t always that convenient –...
  • 23 Nov 2017

    Customer Centricity: Merchants need to adapt or fail

    Alexander Birken, CEO of the Otto Group, painted a gloomy picture of the future at the 25th German Trade Congress: "anyone who does not start with the digital transformation now will not be on the market in five years at the latest." The core theme of the congress? You guessed it: the digital transformation and the consequences for the retail sector. For many of the 1,500 participants who came to Berlin on November 15 and 16, keywords such as...
  • 15 Nov 2017

    Singles Day is big in Asia – let’s keep it that way

    rush hour

    Anyone slightly interested in what is going on in the world of e-commerce knows that Singles Day took place last weekend. I spent parts of my Saturday monitoring the big online retailers, trying to pick up on what was trending in the Nordics, Europe and Asia. My conclusion: Singles Day is a great concept, and it works for Alibaba, but I don’t see it catching on here. In the week leading up to Singles Day, consumer electronics chain...
  • 26 Oct 2017

    It pays to park your invoicing with us

    As I mentioned in my first blog the new parking rules and regulations now in force in Norway are good news for drivers – they simply drive in, drive out and pay later.  But what’s less widely publicised is that it’s also good news for parking operators looking to make their operations more efficient. Yes, you have to provide your customers with the option of paying by invoice, but that doesn’t have to drive up your administration...
  • 24 Oct 2017

    You can’t put a price on your payment data

    Your marketing department simply has to love Google Analytics. The internet is generating ever more information on our increasingly connected lives, and cutting through all that big data is no small task. But it is essential if you want to find the insights that can yield more loyal customers and revenue. Google Analytics makes analysing all that data easier, giving companies of all sizes a clearer picture of who their customers are and how to...