Nowadays advanced analytics is transforming business processes in every conceivable industry. As a result, the hype surrounding big data and advanced analytics is reaching fever pitch. Here, Jörg Brendemühl, Vice President Analytics & Consulting Services at Arvato Financial Solutions, sifts through the complexity of today’s financial world and outlines how advanced analytics is enabling...
Business concept. Business people discussing the charts and graphs showing the results of their successful teamwork.
Projects on process optimization are frequent. The focus is usually on sales, underwriting and claims management. The dunning process is often left out. From my work at Arvato Financial Solutions, I know that optimizing the dunning process is very helpful when facing important strategic challenges in the insurance industry. The success of the dunning process depends on trends and strategic factors...
According to a study by consulting company Accenture, 83% of German insurance companies believe that their industry will experience digital transformation over the next three years. A study by St. Gallen University forecasts that the interaction between the customer and company throughout the customer journey will for the most part be digital by 2020. Simplify claim processes, improve digital...