I can’t remember the last time I paid for something with cash. And I hardly use cards either – well, not in the traditional sense. Increasingly my phone is my wallet. Like millions of other Swedes, I prefer to “Swish” rather than swipe, using the real-time mobile payment platform of the same name.
Swish originally started out as a way for people to transfer money to each other, but it...
We all know that customer retention is cheaper than acquisition, but how does loyalty play out when it comes to e-commerce? How can online retailers avoid being reduced to price tags? The answer is to see the payment process as crucial to the customer journey.
I don’t know about you but I can’t stand grocery shopping. Chaos in the car park, endless aisles and slow checkout queues drive me...
Have you heard about FANG? FANG is an acronym for Facebook, Amazon, Netflix and Google and, according to Professor Kjell A. Nordström (author of Funky Business), FANG rules the world. If you’re not connected, you’re out.
FANG was just one key takeaway from this year’s Future of Business conference. At the conference, Nordström also shared his belief that in order to be successful in...
Last week arvato attended the easyFairs e-commerce trade show in Oslo, both as sponsors of the e-commerce stage and to talk about our own digital payment solution AfterPay.
This year the e-commerce stage was more popular than ever, with a 22% increase in visitors compared with 2015. Clear evidence, if any was needed, that online retail is where its at in the Nordic region. And if one message...