For the second consecutive year, the e-commerce platform Litium conducted an e-commerce survey among Sweden’s B2B companies, i.e. those companies selling goods and services to other companies.
The report is entitled “Svensk B2B-handel 2017” and it shows the continued strong growth for B2B e-commerce: Today, 67% of B2B companies are selling digitally, an increase of 57% from the previous...
I know it’s only October but my thoughts are already turning to Christmas. Well, the shopping side of it anyway. It wasn’t always this way. Christmases past used to be a familiar tale of feast and famine in the Vikner household. December’s pay packet would go on presents and all the trimmings, leaving precious little for the New Year. Like most Swedes all we had to look forward to in January...
No doubt many of you were thinking of going cross-border this summer – and not just on holiday.
Hundreds of you have signed up for our free guide to cross-border e-commerce, with almost 500 downloads already. But if you spent most of your time on the beach, it’s not too late to check out the Arvato Payments Review for essential insights into payment methods, consumer behaviour, and risk and...
There’s a lot going on in payments just now, with a lot of talk around Apple Pay and Samsung Pay sewing up the market for mobile wallets. We even have AliPay, the mobile-payment heavyweight run by Chinese e-commerce giant Alibaba, moving into Europe and the US to corner the market for Chinese tourists (and possibly the rest of us).
As our Payments Review shows, you need to know the lay of the...
We all know that customer retention is cheaper than acquisition, but how does loyalty play out when it comes to e-commerce? How can online retailers avoid being reduced to price tags? The answer is to see the payment process as crucial to the customer journey.
I don’t know about you but I can’t stand grocery shopping. Chaos in the car park, endless aisles and slow checkout queues drive me...
I was one of the curious attendees in place when the annual E-Barometer report was presented late last month – and as usual it gives some fascinating insights into what’s happening in e-commerce in Sweden. Possibly the only thing growing faster than e-commerce sales is interest in the report: the organisers had to find a new, larger venue to cope with the crowd.
E-Barometern, updated every...
I’m just back at work after some intensive weeks finishing up my new book “Find Gold in Your Own Channels: Sell More Online – Without Buying More Advertising”. It should be coming out in May this year, and looks at how you can use your own channels to raise your visibility – and your sales.
Now of course, I hope you all get your copy of the book. But if you can’t wait, you can...
What a year for payment services and debt collection. If one word summed up 2016 for us and our clients it was growth, proving once again that nothing breeds success like success.
In Norway, we announced several new partnerships with, among others, parking operator Europark, data communication service provider Broadnet, mobile payment provider Strex, online grocer Kolonial.no and hardware...
This year Black Friday, America’s busiest shopping day, fell on November 25. Not that I need to tell you that. There’s no avoiding it in Sweden or the rest of Scandinavia either. My inbox was flooded with offers, as was everyone else’s by the sound of it. Some thought it a bit much and wondered why everybody was jumping on the same bandwagon at the risk of being drowned out.
However, as I...
To say there is a lot going on in the area of payments is probably an understatement, with new technical features and partnerships opening doors for more convenient ways to pay. The way we shop online has changed dramatically in recent years and this revolution is spreading rapidly to physical environments such as stores, cafes and public transportation.
Traditional card companies such as Visa...