Many companies still do not focus on optimising their processes although this can strengthen the customer relationship as well as increase the number of paid invoices. At the same time, companies are gaining more discretion when it comes to using resources. By avoiding investments in necessary internal dunning processes, this allows them to concentrate on their core business. Let’s take a closer...
Growth is the name of the game in the Nordics. Just ask our CEO.
You know the saying “all work, no play”? Well, it wasn’t quite all work when top management visited us the other week. Even though our Global CEO Fernando Carro is the boss of nearly 70,000 people, I think he would agree that it is hard to imagine a warmer welcome. Greeted by our cheering staff, a shower of confetti and the...
To say there is a lot going on in the area of payments is probably an understatement, with new technical features and partnerships opening doors for more convenient ways to pay. The way we shop online has changed dramatically in recent years and this revolution is spreading rapidly to physical environments such as stores, cafes and public transportation.
Traditional card companies such as Visa...
Someone reminded me recently of two predictions I made in a panel discussion in 2008. I got one right, and one wrong. So of course I am going to make a new prediction (I like doing that).
The one I got right was that mobile phones would become the universal tool for banking and payments. It wasn´t really too much of a bold prediction, and I was certainly not the only one having these thoughts...
It is exciting times here at Arvato with something big on the way. I can’t say too much about it yet but it’s about to make life a whole lot more fun. And that got me thinking about what brought me to Arvato Financial Solutions in the first place.
As I had already been working with electronic payments and financial solutions for a couple of years, I knew it was an industry in transformation...
In our experience, there’s no such thing as one size fits all – at least when it comes to payment and financial solutions. At arvato, we work with companies of all sizes and industries, and I’ve long been convinced that one of our greatest strengths is that we are constantly adapting our services to their specific needs. And believe me that can be quite a challenge when they grow as quickly...
There will be very few people reading this who have not bought something online: some clothes, maybe, or shoes, music on Spotify or a Netflix subscription. E-commerce is an integral part of consumer retail, or B2C as we call it in the trade, and everyone can see the benefits.
But how many of us have made purchases online for our business? B2B, as it is known, is not quite as mature when it...
After many years on the client side, most recently as Nordic E-commerce Manager at Apollo Travel Group, it feels incredibly exciting to have the chance to work with e-commerce development on the supplier side, as Head of E-Commerce at arvato Financial Solutions Sweden.
There is probably an old vision of online payment that it is boring and difficult - nothing could be more wrong today: a good,...