Customer retention is essential for every business in every industry. And yet, many businesses are quick to terminate relationships with customers who default on their loans. Could this delicate situation actually be an opportunity in disguise? When customers fall on hard times, implementing a suitable debt collection process might be all it takes to help them get back on track. Here, Volker...
In June our Swedish colleagues made great play out of their national day on this blog. While it is all well and good to make hay while the sun shines, it takes real character to celebrate your independence in the coldest and darkest of seasons.
Finland gained its independence from Russia on this day in 1917. But to most Finns nowadays it is more about the televised ball at the Presidential...
Wow! Yet another inspirational, personal and insightful Arvato seminar shared with our customers and partners. And as always with these events, our primary aim was to unite, be inspired and be entertained.
At our seminar held on September 29th, the recurring theme throughout the day was Success. This time round, speakers at this annual event were more encouraging than ever. They were brutally...
“Convenience in every transaction” is the key to our business. As I wrote last month, everything we do starts with the customer, and is based on providing real convenience.
Take payments. We see them as just a seamless part of the customer experience. And that is where our new NFC concept is such a perfect addition to our portfolio of innovative payment solutions.
In 2015 arvato Financial Solutions became one of the founding partners of the Startupbootcamp FinTech accelerator. It has been great to see how this London-based program works with fintech start-ups, giving them access to world-class industry expertise during an intensive mentoring and investment period.
We also recently took part in two exciting “hackathons,” working with fresh new talent...
When it comes to start-ups, we in the Nordic region punch above our weight. Think Spotify, Skype and Rovio, to name just a few. Great ideas that led to great start-ups, which have changed the way we look at the world. Could you imagine a world without Spotify or Skype? I can’t.
And of course – it is impossible not to mention Klarna, whose success with their payment solutions is beneficial...
Have you heard about FANG? FANG is an acronym for Facebook, Amazon, Netflix and Google and, according to Professor Kjell A. Nordström (author of Funky Business), FANG rules the world. If you’re not connected, you’re out.
FANG was just one key takeaway from this year’s Future of Business conference. At the conference, Nordström also shared his belief that in order to be successful in...
The financial services market today is one where you adapt or die, where evolution has never been more relevant.
Staying ahead of the pack is a matter of corporate life and death: it’s survival of the fastest, not just the fittest. The continuing emergence of e-commerce, ever-increasing competitive pressure, and the proliferation of fintech developments mean a company in our industry that...
Here at arvato Financial Solutions, we always aim to deliver reliable services throughout the entire customer journey, as well as across a broad range of industries. We’re also consistently striving to provide the best offerings for our customers.
We often find these offerings as a result of collaboration and learning, so this year we’re sponsoring London’s Startupbootcamp Fintech, a...
Our business intelligence strategy is built on using our data both to better serve our clients’ needs and to continually improve your customer experience every step of the purchase process. Using our pay-after-delivery services should always be a pleasure for your customers, from shopping, ordering, paying and coming back to shop with you again and again.
We have previously discussed the...