Shot of a young hiker using her laptop while sitting on top of a mountain
At some point most of us have had to visit the emergency room at our local hospital for one thing or another. Whether it was for a broken limb or because it was the weekend and we were in too much pain or discomfort to wait until Monday to see our local GP.
Whatever the reason, it was probably a last resort as we all know how long that takes. Hours in most cases – and even then you might have...
Have you ever heard of the fair Euro Attractions Show (EAS)? If you have, this is for you. If you haven´t, you really should keep reading. It so happens that the EAS is the fair when it comes to the latest trends in the leisure, tourism, attractions, entertainment and events industry. On top of this, this year it will take place in one of Europe’s most vibrant cities – Berlin. Over three...
We all know that customer retention is cheaper than acquisition, but how does loyalty play out when it comes to e-commerce? How can online retailers avoid being reduced to price tags? The answer is to see the payment process as crucial to the customer journey.
I don’t know about you but I can’t stand grocery shopping. Chaos in the car park, endless aisles and slow checkout queues drive me...
It's great to see how the interest for AfterPay Fast Track is already starting to grow - it might just be what we were all waiting for. Like an early Christmas present.
There is an expression in Swedish: “if you are waiting for something good, you can never wait too long”. Many people these days adjust it a little: If you are waiting for something good, you ALWAYS wait too long.
My long wait at Slush got me thinking about how to take the pain out of paying at large venues and events. After meeting the CEO of mFabrik it became clear that we had the services and technology to do just that. So we joined forces and AfterPay Fast Track saw the light of day – or the light of night, to be more precise, given that it made its debut at a rock festival in March.
The first Emeet of the autumn was held on 7 September in Gothenburg in the newly constructed Park49, an office building housing the West Sweden Chamber of Commerce among others.
As always, the e-commerce conference attracted a large gathering of e-tailers of all sizes. During the day, there were opportunities for visitors to hear presentations, to discuss current topics within the word of...
Ever since we launched AfterPay, our payment solution for e-commerce, in September last year, we have continually worked to integrate AfterPay with big, local e-commerce platforms such as Askås, as well as international open source providers such as Magento, PrestaShop and OpenCart. All in the name of making it as convenient as possible for merchants out there to get started with...
Our business intelligence strategy is built on using our data both to better serve our clients’ needs and to continually improve your customer experience every step of the purchase process. Using our pay-after-delivery services should always be a pleasure for your customers, from shopping, ordering, paying and coming back to shop with you again and again.
We have previously discussed the...
We launched our new AfterPay pay-after-delivery service last year, and we think it is by far the best on the market. Of course we do. But what makes AfterPay best? It’s not just that it delivers higher conversion rates, or the way it makes it easier for your customers to buy. The secret is how it helps you understand your customers, so you know how and when they buy. That is the arvato...
In physics, friction is a force that resists the movement between two surfaces that come into contact with each other. Friction is caused by the roughness of these surfaces.
Friction is also something we all want to minimise in customer journeys on the internet. Buying and selling should be simple. As soon as there is any resistance, as soon as a customer has to think twice and make choices...