Okay, I really think omnichannel is one of the most important trends in retail. So no points for guessing where I spent much of my day at the Kauppa 2016 Breaking Boundaries event in Helsinki last week.
The morning break-out session “Omnichannel: Digitalisation and customer experience” was one of the most interesting, largely thanks to Lasse Kalmi. The Development Director at building...
The internet has changed the way we all buy products and services, both online and offline.
You might now visit a shop, discover an item of interest, and then go online to evaluate all the options around that product. Another trend is to surf the internet for products, then visit a physical store to see the item before going back online to order it.
Traditionally, physical stores and web...
After many years on the client side, most recently as Nordic E-commerce Manager at Apollo Travel Group, it feels incredibly exciting to have the chance to work with e-commerce development on the supplier side, as Head of E-Commerce at arvato Financial Solutions Sweden.
There is probably an old vision of online payment that it is boring and difficult - nothing could be more wrong today: a good,...
Today, we are very happy to have the ability to announce the very first Insight Report of arvato Finanical Solutions Nordics. Please pay attention to Pauline Hermansson (our Head of Nordic Strategy & Innovation) showing her perspective on the current movements in the payment industry.
E-commerce removes many barriers to international retail expansion, but significant challenges remain. The...